BSM from BMC Software is a comprehensive approach and unified platform for running IT that reduces cost and maximizes business impact.

BSM is built on a simple but powerful concept: Since business runs on IT, then IT should be run based on business priorities. With BSM from BMC, technologies and processes are executed efficiently and managed based on business needs, so you can deliver new services that create more business value, while also supporting existing services at lower cost. With BSM, you will:

• Deliver services up to 30% more efficiently
• Deliver new services up to 50% faster
• Increase staff efficiency by up to 30%
• Reduce downtime by 75%
• Gain 100% visibility into IT spend

Address I.T.'s Most Difficult Challenges

Reduce I.T. Costs
Many IT organizations spend over two-thirds of their budget keeping existing services up and running. With BSM, you can maximize the efficiency with which you plan, deliver, and manage services, so you reduce costs and reallocate resources from supporting existing services to delivering new ones.

Increase Business Impact
IT is constantly challenged to support projects that create new business value. With BSM, you can design your service portfolio so that you can quickly respond to recurring business requirements; add or modify services to address new and changing business requirements; and drive IT-enabled business changes.

Manage Risk 
In many enterprises, IT has become a critical party to ensuring compliance and minimizing risk by making sure key information and processes are documented and followed. With BSM, you can automate and enforce controls and processes that relate to compliance, business interruption, personnel, and vendors.

Provide Transparency
Business stakeholders are putting more pressure on IT to demonstrate how IT budgets are being spent and to prove the value they deliver. Furthermore, IT leaders require greater visibility into how their organization is running, so they can make better fact-based decisions. BSM helps you demonstrate where IT is spending its time and money so that business stakeholders have a clear understanding of what IT is doing to meet business expectations and goals.

Improve Quality of Service
When services are disrupted, business is disrupted. However, allocating extra support resources to specific services in anticipation of downtime rarely works, and is certainly more expensive. BSM offers an alternative. With BSM, you can improve service quality, reliability, and availability by prioritizing business services, anticipating service issues, and quickly restoring service.