Perpetual Plus Program
Available from eleven nodes upward, Perpetual Plus Licensing Program is an enhanced volume license program providing customers of all sizes with a fast and easy procurement option for purchasing McAfee software licenses and appliances. This program combines a perpetual license with one year of 24/7 product support. Further value is offered through the reorder feature, allowing customers to purchase additional software and support at their highest previous volume discount band.
Key Program Features
- Volume-discount rewards for larger purchases
- Reorder option accommodates additional purchases
- Allows budget flexibility
- 24/7 technical support and software maintenance
- Product support can be purchased in additional one-year increments
- Special pricing for academic and government institutions
- Customer-friendly, transactional program
- Customers of any size can take advantage of this program
- Grant letters are distributed (via e-mail or postal mail) within forty-eight hours
Reorders
To make it easy, convenient, and budget-friendly for growing companies to procure security products, the Perpetual Plus Licensing Program allows customers to place additional orders at the volume discount band of their largest previous order.
The reorder option allows customers to make subsequent purchases of any product available on the Subscription Plus or Perpetual Plus price list at the band level of their initial or previous order for a minimum of five nodes. The valid license Grant Number of the order must be referenced on all reorders.
Please note that reorders are not cumulative, nor do they guarantee a customer a specific price.
- Customers are responsible for using the most appropriate Grant Number.
- Reorders utilize the SKU of the band being honored.
- Reorders are for license and support offered on the McAfee software.
- Perpetual Plus Licensing Program price list or Subscription Plus Program price list.
- License Grant Numbers can be used to place a reorder purchase for a maximum of two years.
- Reorders are honored within the country of original purchase.
- Reorders are honored for the entity that established the band level.
Subscription Plus Program
The Subscription Plus Program is an enhanced volume license program providing enterprise customers of 2,000-plus users with the flexibility of subscription licensing and discounted pricing. This program offers a two-year subscription license combined with one year of 24/7 technical support and software maintenance. Further value is offered through the reorder option that allows customers to purchase additional software and support licenses at the highest previous volume discount band.
Key Program Features
- Volume discount reward for larger purchases
- Reorder option accommodates additional purchases and allows budget flexibility
- Product support provides 24/7 technical support and software maintenance
- Co-termination option accommodates easier entitlement management
- Special pricing for academic and government institutions
- Customer-friendly, transactional program
- Grant letters are sent (via e-mail or postal mail) within forty-eight hours
- Subscription license flexibility
Reorders
The reorder option allows customers to make subsequent purchases of any product available on the Subscription Plus Program price list at the band level of their largest previous order for a minimum of five nodes. The valid license Grant Number of the order must be referenced on all reorders.
Please note that reorders are not cumulative, nor do they guarantee the customer a specific price.
- Customers are responsible for using the most appropriate Grant Number.
- Reorders utilize the SKU of the band being honored.
- Reorders are for any license products and support on the Perpetual Plus Licensing Program price list or Subscription Plus Program price list.
- License Grant Numbers can be used to place a reorder purchase for a maximum of two years.
- Reorders are honored within the country of original purchase.
- Reorders are honored for the entity that established the band level.
Purchase Process and Policies
Purchase Order Information
Required information when placing an order: company name; end-user contact name, phone number and e-mail address; SKU; product name; and quantity of nodes.
First-Time Orders
A minimum purchase of eleven nodes is required to enter the Perpetual Plus Licensing Program and 2,001 nodes to enter the Subscription Plus Program. Software fulfillment can be completed through a free-of-charge media kit and/or a software download.
Grant Letters
A License Grant Letter will be sent to end-customers within forty-eight hours of purchase order receipt. The grant letter confirms the details of the product(s) purchased and the license terms, and is used to validate access to software and technical support online.
Subscription Plus Second-Year Product Support
For two-year Subscription Plus licenses bundled with the first year of product support, the second year of product support is required and can be purchased at any time during the first year of the two-year subscription term. A Grant Number is required.
Subscription Plus License Renewals
Late renewal of Subscription Plus license products will require the renewal entitlement start date and end date to be backdated to the original expiry date. An additional out-of-support fee may be applied.
Co-termination Option
The co-termination option allows multiple Subscription Plus licenses for the same product to have the same entitlement end date. A valid Grant Number and end date must be referenced.
|
Perpetual Plus Price Bands |
|
Band |
No. of Nodes |
|
Band A |
11 – 25 |
|
Band B |
26 – 50 |
|
Band C |
51 – 100 |
|
Band D |
101 – 250 |
|
Band E |
251 – 500 |
|
Band F |
501 – 1,000 |
|
Band G |
1,001 – 2,000 |
|
Band H |
2,001 – 5,000 |
|
Band I |
5,001 – 10,000 |
|
Band J |
10,001+ |
|
Subscription Plus Price Bands |
|
Band |
No. of Nodes |
|
Band H |
2,001 – 5,000 |
|
Band I |
5,001 – 10,000 |
|
Band J |
10,001+ |
Technical Support and Software Maintenance
The Perpetual Plus Licensing Program combines one year of 24/7, unlimited incident technical support and software maintenance in a standard license combination offering. The Subscription Plus Licensing Program combines two years of those same services. Product support provides customers with priority telephone access to an experienced technical support team. After business hours, English telephone access is available for emergency product assistance when critical operations are affected. Clients are also entitled to updates, upgrades, and critical DAT files.
Enterprise Plus Product Support
Enterprise Plus is an upgrade to the standard product support offering and includes a dedicated Enterprise Support Account Manager. These additional options are also available:
- Enterprise Plus Additional Language adds one language.
- Enterprise Plus Additional Contact adds three contacts.
- Enterprise Plus Global Extension provides Global Enterprise Support Account Manager.
Renewing Product Support
Product support should be renewed every year in order to keep McAfee software up to date and to have access to world-class technical support. Late renewal of support will require the renewal entitlement start date and end date to be backdated to the original expiry date. An additional out-of-support fee may be applied.
The following information is required:
- Grant Number of the associated license
Other Purchase Options
McAfee has developed specific marketing programs for the small and midsize markets with these solutions and discounts.
Multi-Node Packs
Multi-Node License Packs are available for McAfee anti-virus products. These packs are preconfigured media kits for five and ten, and for certain products, twenty-five and fifty users. After registering, customers receive 24/7 Gold Technical Support.
Key Features
- Perpetual license bundled with one year of technical support and software maintenance
- Perfect for small business procurement
- Gold Technical Support provides 24/7 technical support and 24/7 software maintenance
- Available for a variety of McAfee anti-virus products
Managed Service Program
Organizations can now outsource a best-practice security solution with McAfee’s online Managed Service Program. This is perfect for small- to medium-sized customers who want hassle-free security solutions across their computing systems.
Key Features
- One- or two-year subscription licenses
- Gold Technical Support bundled with the subscription license
- Available for a variety of McAfee anti-virus products
- Special pricing for government and educational institutions
- Starts at two nodes for most product offerings