Microsoft Lync: A New Name for a New Generation of Unified Communications Solutions

Note - One of the key changes Microsoft has made in this release is rebranding the Microsoft Office Communications portfolio. In this new release (formerly code named Communications Server “14”) Microsoft announced a new name for the product: Microsoft Lync. Lync aligns with their goal of ushering in a new connected experience that transforms every communication into an interaction that is more collaborative, engaging, and accessible from virtually anywhere. Microsoft’s vision is about connecting people in new ways, anytime and anywhere—and the Lync family of products represents this aim.

In addition to a new name Microsoft Lync Server 2010 now delivers complete presence, instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface that is consistent across PC, browser, and mobile device. Administrators benefit from a single, consistent management infrastructure, new capabilities to increase availability, and interoperability with existing systems.

Key New Features Include:


  • Find and communicate with the right person, naturally. With native Active Directory integration, Lync Server 2010 helps users find the right person to connect with, view their presence, and then communicate with them in the most effective way—via voice, video, or sharing an application or PowerPoint. If desired, users can initiate these connections directly from the new Contact Card. With Skill Search powered by SharePoint, users are also able to search for others based on skills, expertise, and group information.
  • Stay connected from virtually anywhere, with just a standard Internet connection – NO VPN Required! Microsoft Lync 2010 offers the same rich functionality and security features outside the firewall without requiring a Virtual Private Network (VPN) connection, and enables mobile and Web access across leading browsers and platforms.
  • Enhanced virtual meetings for improved ‘productivity. Users can schedule a meeting from Microsoft Outlook® and join through Lync 2010 via the PC, phone, or Web interface. Lync Server 2010 provides a meeting user interface with integrated audio and video that enables participants to share presentations, annotate slides, superimpose text, and use visual pointers for more effective discussions. Additionally, users have the options to create ad hoc meetings, moving from an IM conversation, for example, to a Live Meeting, directly from the Lync interface.
  • Complete set of enterprise-grade voice features – Replace Your PBX with Lync! Lync Server 2010 delivers a standalone voice offering to enhance or replace traditional PBX systems, and extends these capabilities outside the office via Internet access without requiring a VPN connection. This includes common calling features such as answer, forward, transfer, hold, divert, release, and park, along with Enhanced 9-1-1 calling* for North America, and support for legacy devices and a broader range of IP and USB user devices from partners. The solution is designed to support high availability through Call Admission Control, branch office survivability, and extended options for data resiliency.
  • Integrate with existing PBX systems. Lync Server 2010 works with almost any PBX system either through Session Initiation Protocol (SIP) or qualified gateways, and integrates with qualified third-party SIP Trunking Service Providers.



Easily deploy systems of any scale, and manage with ease.

Lync Server 2010 can provide presence, IM, and conferencing for organizations of literally any size, with up to 10,000 users per server, 100,000 users per pool, and an unlimited number of pools.

Automated tools not only simplify capacity planning and topology design, but also automatically push configuration information and changes to all servers in the network, thus eliminating manual work and the associated chance for errors.

The new Lync Server Control Panel consolidates scenario-driven tasks in a single interface, while PowerShell support allows administrators to automate repetitive tasks using a familiar tool. Lync Server 2010 relies on Active Directory, eliminating the need for separate user and policy databases, and uses Role Based Access.