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By Marc Punjak, CompuCom Symantec Product and Licensing Expert
Symantec provides numerous tools through a self-service web portal to help customers register and manage their newly purchased or upgraded product licenses. The applications include:
- Get a License Key
- Manage My Licenses
- Get Software (FileConnect)
- My Account
The "Get a License Key" application enables customers to register their New Purchase Serial Numbers or process their Version Upgrade Notification IDs, in order to get license keys to activate specific features of their products.
Most Symantec products require activation for at least one function, and some require activation of multiple functions (e.g., multiple serial numbers must be registered to get all necessary license keys). Additionally, customers can "rehost" or move existing node-locked licenses between host machines from this application.
The "Manage My Licenses" application allows you to administer and track licenses present in your catalog. From this application you can retrieve specific license details for each license you own or for each license that has been shared to your login user name.
The "Get Software (FileConnect)" application allows Symantec customers to download their enterprise products as soon as they are available, rather than waiting for physical product delivery. In most locations, FileConnect is also used for customers to request physical media shipments for Version Upgrades.
The "My Account" application allows you to view and update information about your Licensing Portal Account.
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